These Terms of Service (“Terms”) govern your use of Documents.com.ng and all related services. By accessing or using our website, you agree to be bound by these Terms.

1. Acceptance of Terms

By using this website, you confirm that:

  • You are at least 18 years old

  • You have the legal capacity to enter into this agreement

  • You agree to comply with Nigerian laws and regulations

2. Our Services

Documents.com.ng provides:

  • Business name registration

  • Limited liability company incorporation

  • NGO/Trustee registration

  • TIN/VAT applications

  • SCUML processing

  • Legal document preparation

  • Digital services (web design, branding, etc.)

We act as facilitators and consultants — not a government agency.

3. User Responsibilities

You agree to:

  • Provide accurate and complete information

  • Upload valid identification documents

  • Ensure payment is completed before processing

  • Respond promptly to requests for additional documentation

  • Use the website for lawful purposes only

Submitting false information may lead to service termination.

4. Payments & Fees

  • All fees must be paid before service begins (unless instalments are offered).

  • Fees are subject to change without prior notice.

  • Government fees may change independently of our platform.

  • Payments are non-refundable once processing has started.

5. Processing Time

Processing timelines displayed on the website are estimates.
Actual completion times may vary based on:

  • CAC, FIRS, or SCUML workload

  • Public holidays

  • Name availability

  • User-submitted errors

We are not liable for delays caused by third-party agencies.

6. Intellectual Property

All content on this site—including logos, text, graphics, forms, and software—belongs to Documents.com.ng.
You may not copy, reproduce, resell, or misuse any content without permission.

7. Prohibited Activities

You must not:

  • Use the site to engage in fraud

  • Interfere with website security

  • Copy or scrape data

  • Upload harmful files or malware

  • Violate Nigerian or international laws

8. Limitation of Liability

Documents.com.ng is not liable for:

  • Delays caused by government agencies

  • Loss of documents due to user error

  • Incorrect information provided by users

  • Inability to access the site due to downtime

  • Any indirect, incidental, or consequential damages

Our total liability is limited to the amount you paid for the service.

9. Termination

We may suspend or terminate your account if:

  • You violate these Terms

  • You provide fraudulent or harmful information

  • Required payments are not completed

10. Dispute Resolution

Disputes will be resolved through:

  1. Internal complaint handling

  2. Mediation

  3. Arbitration under Nigerian law if unresolved

11. Changes to Terms

We may update these Terms at any time. Continued use of the website means you accept the revised Terms.

12. Contact

For legal or general inquiries:
This email address is being protected from spambots. You need JavaScript enabled to view it.

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